ISP Billing System Pricing in Kenya: How Much Should You Really Pay?

The Real Cost of an ISP Billing System

When evaluating ISP billing systems in Kenya, the advertised price is rarely the full picture. This guide helps you calculate the true monthly cost and choose the model that fits your business.

Pricing Models Explained

Per-Subscriber Monthly Fee

You pay a fixed amount for each active subscriber on your network. Example: KSh 40/subscriber/month. With 100 subscribers, you pay KSh 4,000/month.

Best for: ISPs with steady subscriber counts who want predictable costs.

Revenue Share

You pay a percentage of the revenue collected through the platform. Example: 6% of hotspot revenue. If you collect KSh 50,000/month, you pay KSh 3,000.

Best for: Hotspot operators with variable monthly revenue.

Flat Monthly Fee

A fixed price regardless of subscriber count (up to a limit). Example: KSh 5,000/month for up to 200 subscribers.

Best for: ISPs near the subscriber limit who want cost certainty.

What's Often Not Included

• Setup fees — some platforms charge KSh 5,000–20,000 to onboard you
• SMS notification costs — charged per message sent
• M-Pesa transaction fees — Safaricom charges apply regardless of platform
• Support beyond business hours

How to Calculate Your True Cost

Take the base subscription cost and add: estimated SMS costs (assume 2 SMS per subscriber per month), M-Pesa transaction fees (usually covered by the subscriber), and any setup fees amortized over 12 months.

Jasiyo's Pricing

PPPoE billing starts at KSh 40/client/month. Hotspot billing is 6% of revenue. No setup fees. Free one-month trial. All support included.