Top 5 ISP Billing Software Features Every Kenyan ISP Must Have
Not all ISP billing software is created equal. Here are the 5 must-have features for ISP billing software in Kenya — from M-Pesa integration to MikroTik RADIUS support and bulk SMS billing.
Jasiyo Team
Published 19 February 2026
Choosing the Right ISP Billing Software
With dozens of ISP billing software options available globally, Kenyan ISPs need to focus on features that matter for the local market. Here are the top 5 features your ISP billing software must have.
1. Native M-Pesa Integration
Any ISP billing software used in Kenya must integrate natively with M-Pesa. Look for support for:
- M-Pesa STK Push — automatically prompts customers to pay from their phone
- M-Pesa Paybill — reconciles incoming payments automatically
- Instant service activation — MikroTik activates the customer's connection the moment M-Pesa payment is confirmed
Jasiyo offers all three, fully integrated with no third-party plugins needed.
2. MikroTik RADIUS Support
Over 80% of Kenyan ISPs use MikroTik routers. Your ISP billing software must integrate with MikroTik via RADIUS to automate PPPoE and Hotspot management. Without this, your team will spend hours daily making manual changes to MikroTik.
3. Multi-Device & Multi-Site Support
As your ISP grows, you will deploy routers across multiple locations. Your ISP billing software should support unlimited MikroTik routers and manage all sites from one dashboard — without extra charges per router.
4. Bulk SMS Billing Notifications
SMS is the primary communication channel in Kenya. Your ISP billing software should automatically send payment reminders, confirmation messages, and suspension notices via SMS. This reduces churn and improves payment rates.
5. Real-Time Revenue & Customer Dashboard
You should be able to see at a glance: total revenue this month, overdue customers, active connections, and network health. The best ISP billing software makes this data available in real time on any device.
Jasiyo: ISP Billing Software with All 5 Features
Jasiyo is the only ISP billing software in Kenya that includes all five features — M-Pesa integration, MikroTik RADIUS, unlimited routers, bulk SMS, and real-time analytics — starting from KSh 40/customer/month.
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